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Health Services Administration (MS)

HSA professor teaching a graduate class

Acquire the knowledge you need to join the rapidly growing healthcare field with an MS in Health Services Administration from D’Youville.

Overview and Distinctions


The US Bureau of Labor Statistics reports that demand for qualified managers and administrators is growing "much faster than average for all occupations." And for good reason: rapid changes in the health insurance industry coupled with an aging population in the US has created an unprecedented demand for healthcare services, services which require qualified administrators and managers who have the skills and knowledge they need to improve both quality and efficiency of services.

An MS degree in Health Services Administration can give you the credential you need to succeed whether you’re currently an administrator or aspire to be one.

Our flexible, affordable program is designed to accommodate the demands of working professionals while providing the real-world skills you’ll need to sharpen your skills in management, finance, decision-making, research, and leadership whether you're attending part or full-time. 

What You'll Learn

You'll learn from a diverse range of professionals who bring their expertise in research, leadership, administration, and management to the classroom, combining their own deep knowledge with their extensive experience to help you not only acquire the knowledge you'll need but also apply it to real-world issues.

Once you graduate with your master's degree in Health Services Administration from D'Youville you'll:

  • Understand the complex dynamics of the US healthcare system and its implications for management and administration.
  • Possess advanced skills in written and verbal communication that will allow you to collaborate with other professionals, manage health services employees, and lead a wide range of healthcare organizations.
  • Be adept at applying business skills in a healthcare environment.
  • Apply basic research techniques to assess and evaluate key performance indicators in a healthcare setting.
  • Understand and be skilled at applying the key components of ethics, law, and privacy in a health services environment.
  • Demonstrate your competency, responsibility, accountability, and growth in your chosen field.
  • Be comfortable engaging in both scholarly and professional settings.


  • Flexibility: Our program can be completed part-time or full-time, ideal for working professionals who want to give their career a boost. Part-time students enrolled in 6 credits per semester can complete the program in 2.5 years.
  • Opportunity: Many of our graduates currently hold leadership positions in healthcare facilities across North America.
  • Comprehensiveness: Our faculty bring a diverse range of research, education, and professional experience to the classroom, providing you with a comprehensive education informed by real-world experience.
  • Connectivity: Through close interactions with faculty and collaboration with your classmates, you’ll develop the kinds of professional and personal networks that will support you as you progress through your career.


We offer numerous scholarship and financial aid opportunities for graduate students, including a 20% discount for Canadian citizens and opportunities for tuition waivers and discounts for military veterans.



Graduates of D'Youville's MS in Health Services Administration program have found employment in a wide range of industries in an equally-wide variety of roles. D'Youville graduates can be found in:

  • Acute Care Hospitals
  • Physician Practice Management
  • Long term care
  • Commercial Health Insurance
  • Public Health Organization
  • Consulting Firms
  • Health Information Technology
  • Durable Medical Equipment
  • Pharmaceutical Firms
  • Health Association Management
  • Government and non-governmental regulatory bodies
  • Health Care Management Education
  • Executive search firms

Health Services Career Paths

While a bachelor's degree may be sufficient to find an entry-level position, most mid-to-upper level healthcare administration and management positions now require a master's degree, preferably one that incorporates instruction in management, business practices, finance, leadership, communication, ethics, healthcare law, and patient privacy practices. With an MS in Health Services Administration you’ll be prepared with knowledge on all these topics and more, ready to enter into a management or more senior administrative roles such as:

Health Services Managers

Health services managers include people who supervise, direct, plan, and coordinate healthcare. Generalist manager positions supervise entire systems and facilities while specialist positions focus on the management of particular services or clinical departments.

The world of healthcare is changing fast and health services managers must navigate a complex environment with a growing focus on preventative care. The fast-paced nature of the industry is driven by healthcare facilities restructuring to meet new demands, ever-evolving healthcare delivery systems, and the ongoing pace of technological innovation. As an essential element of this environment, managers are responsible for improving the efficiency and quality of healthcare delivery as well as developing strategies and policies to optimize the efficiency of healthcare delivery.

Health Services Administrators

In large facilities, the top administrator generally works with several assistant administrators in order to assist with a wide variety of critical areas such as medical records, surgery, health information, nursing, therapy, and billing. In smaller facilities, top administrators often perform a variety of functions themselves with some administrative support.

Clinical Manager

Clinical managers usually receive specialized training in a particular clinical area such as medical records, nursing, or physical therapy. As part of an integrated healthcare team, clinical managers often are responsible for coordinating activities with managers in other clinical or administrative areas, evaluating patient outcomes and staff performance, developing budgets, analyzing business practices, and communicating those analyses with other managers and administrators in the facility.

Group Medical Practice Manager

Group Medical Practice Managers work with physicians to manage the business affairs of the practice. In small medical groups, physicians often make most of the business decisions and rely on the office managers for day-to-day operational support and management of the office staff. In larger group practices, Group Medical Practice Managers often function like senior administrators in hospitals, delegating tasks, managing financial affairs, making policy decisions, evaluating staff, and assessing patient outcomes.

Managed Care Facility Health Services Manager

Managers in managed care facilities often have similar responsibilities to administrators of larger medical group practices, but often are required to extend their responsibilities to promoting and implementing preventative care protocols and engaging in community outreach.

Internships / Practicum


The three credit practicum portion of the graduate curriculum gives you the opportunity to put what you've learned into practice in real-world situations with support and supervision from faculty and your preceptor.

One of the most important benefits of a graduate education in Health Services Administration at D'Youville is that we have a long and successful history of building relationships with regional health providers and other health-related businesses. These relationships allow us to provide you with a seamless transition into the practicum portion of your degree and the confidence that comes from knowing that your experience will be a valuable part of your education.



Health Services Administration
Degree: M.S.

Required Core Courses:

Course Number Course Name Credits
HSA 615

Health Systems Organization & Management

This course brings together students with a wide range of backgrounds and experiences as consumers,providers within health care organizations and policy makers to critically examine the organizational and management concepts that influence planning and decision making. The emphasis is on studying the various forms of health organizations as well as administrative behaviors used in adaptation and policy development.

Prerequisites: None

HSA 616

HR Mgt in Health Care Organizations

The course will present the design of programs for the maximizing of employee and institutional contributions in the health care service area. The course will address the grouping of professionals,paraprofessionals and skilled and non-skilled workers into an efficient and effective work group. The course will review labor relations and union organizations in the health care area and review legal aspects of personnel management.

Prerequisites: HSA-613 (non-HSA majors) or HSA-615 (for HSA majors).

HSA 648

Introduction to Health Care Finance

This course is designed to introduce the learner to a broad range of concepts and skills involved in planning, budgeting and controlling in health care organizations. The emphasis in this course is on managerial as opposed to financial accounting and on issues carried out at the department or organizational level rather than the system level. This course is required for the long-term care certificate.

Prerequisites: HSA-615 or be in the Clinical Research Associate Certificate program.

HSA 649

Applications of Health Care Finance

This course builds on previous HSA core courses to prepare the learner to help position and financially manage a health care organization. Application of concepts of financial management within health care organizations, including financial planning principles, reimbursement procedures, government regulations, analysis of financial statements and principles of financial planning. The strategic planning process and principles of marketing are covered. Emphasis is placed on issues related to integrated health systems and managing the health of populations.
Offered in: Spring Only
Prerequisites: HSA-648

HSA 653

Legal & Ethical Issues in HCO

This course addresses legal and ethical issues frequently encountered by health care managers. Topics include the constitutional basis for government support of health care services and constraints that law and regulation impose on the health care industry. Bioethical theory, policy formulation and decision making in the professional setting are also included. Specific problems discussed include such issues as the right to health care, allocation of scarce resources, human experimentation, choices regarding death, liability of health care providers and governing board and medical and health care staff responsibilities.

Prerequisites: HSA-615

HSA 660

Applied Biostatistics

The course has an emphasis on the application and interpretation of statistical tests commonly employed in epidemiologic and health services research. This course will emphasize statistical concepts and the application of statistical methods to test hypothesis in data sets. Topics include descriptive statistics, probability distributions,point and confidence interval estimation, hypothesis testing for means,proportions, elementary non-parametric techniques, tests for categorical data,ANOVA,correlations and introduction to regression methods. Students will be introduced to SPSS in weekly laboratory sessions to learn how to import and manipulate data sets and perform data analysis using statistical methods covered in the course.

Prerequisites: None

HSA 669

Improving Performance of Health Systems

This course is designed specifically for managers in health care organizations who want to develop knowledge and skills in planning, measurement and communicating the performance of their organization. This course is targeted to those students who desire a master’s degree in health services administration and have achieved the level of knowledge and skill associated with understanding the structure and function of health care systems as well as basics in measurement as applied to planning, budgeting and controlling within organizations. Students will learn how to respond to the convergence of forces driving the study of the performance of health care systems today. The emphasis is on how to assess the performance of processes and outcomes of health care delivery systems and what to assess.Students will learn how to design, implement and evaluate the performance of their organization as well as how to contribute to and use uniform datasets.
Offered in: Fall Only
Prerequisites: HSA-648

HSA 652

Healthcare Economics & Public Policy Making

This course introduces the learner to descriptive and exploratory health care economics including the operation of health care markets, supply and demand issues in health care, market competition, market power, and reform in the health care market. The public policy making process in the United States will be explored on a national and state level, along with health policy reform, current significant policy issues, development of the U.S. health care system, and comparison with health care systems in other industrialized countries. Participants in the course track and analyze public policy issues and explore major health policy references and sites.

Prerequisites: HSA-615

HSA 671

Info Technology in Health Care

This course provides a review of clinical information,administrative information and decision support information systems. Emphasis is placed on decision support,specifically information and analytic tools to support managerial decision-making.

Prerequisites: HSA-615

HSA 682

Managerial Epidemiology

Epidemiology is the student of the distribution and determinants of disease in human populations. Managerial epidemiology is the application of the principles and tools of epidemiology to the practice of management. This course will introduce students to the basic principles of epidemiology and demonstrate how these principles may be applied to the various functions of health services administrators/managers, such as planning, staffing, organizing, directing and controlling. Through these principles students will learn how measurement of health-related outcomes and delivery of health services is a critical component of each of these functions.

Prerequisites: HSA-608 and statistics requisite fulfilled.

Total 30

Total: 33

Required Research Component:

Course Number Course Name Credits
HSA 608

Research Methodology & Design

This course reviews and critically analyzes components of research design, including collection of data. Emphasis is placed on the professional as producer and consumer of research. Course is only available to Long Term Care certificate students.

Prerequisites: None

*HSA 629

Thesis Advisement

During this independent learning time, the student works directly with a faculty member who chairs the thesis committee. The student conducts a systematic investigation of the research problem with faculty guidance. Students register with their thesis director. Minimum of 3 credits.
Total 6

Total: 9

Total minimum required for the M.S.: 42

* Students who need additional time to complete their thesis register for 1 credit.

Admission Requirements

Admission Requirements

Admission to the HSA master's degree program is based on the qualifications of each individual student. A GPA of 3.0 (equivalent to a B) or better is the minimum requirement for acceptance into the program. Students with a lower GPA may be considered for provisional acceptance into the program based upon personal and professional qualifications. In addition to the general admission requirements, applicants must present the following:

  • Complete an online graduate application for admission (no application fee).
  • Submit official transcripts from all colleges/university attended.
  • Submit an admissions statement/essay specifically addressing how the program will be of benefit to you and the community you serve (about 250 words).
  • Submit two letters of recommendation from employers, professional supervisors, colleagues, or previous professors.
  • Submit a current resume.


  1. Hold a baccalaureate degree from an accredited college/university with a GPA of 3.0 or higher.
  2. Preference will be given to students who have relevant work experience and/or a related degree.
  3. Successful completion of an applied statistical analysis course (3 credit undergraduate course).

Learn More

We welcome you to join us for an information session or meeting about our graduate programs. For dates and locations please learn more here.

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