"What's most exciting about this field is the opportunity to effect positive change to improve the health and well-being of our communities."read her story
Acquire the knowledge you need to join the rapidly growing healthcare field with an MS in Health Services Administration from D’Youville.
The US Bureau of Labor Statistics reports that demand for qualified managers and administrators is growing "much faster than average for all occupations." And for good reason: rapid changes in the health insurance industry coupled with an aging population in the US has created an unprecedented demand for healthcare services, services which require qualified administrators and managers who have the skills and knowledge they need to improve both quality and efficiency of services.
An MS degree in Health Services Administration can give you the credential you need to succeed whether you’re currently an administrator or aspire to be one.
Our flexible, affordable program is designed to accommodate the demands of working professionals while providing the real-world skills you’ll need to sharpen your skills in management, finance, decision-making, research, and leadership whether you're attending part or full-time.
You'll learn from a diverse range of professionals who bring their expertise in research, leadership, administration, and management to the classroom, combining their own deep knowledge with their extensive experience to help you not only acquire the knowledge you'll need but also apply it to real-world issues.
Once you graduate with your master's degree in Health Services Administration from D'Youville you'll:
Graduates of D'Youville's MS in Health Services Administration program have found employment in a wide range of industries in an equally-wide variety of roles. D'Youville graduates can be found in:
While a bachelor's degree may be sufficient to find an entry-level position, most mid-to-upper level healthcare administration and management positions now require a master's degree, preferably one that incorporates instruction in management, business practices, finance, leadership, communication, ethics, healthcare law, and patient privacy practices. With an MS in Health Services Administration you’ll be prepared with knowledge on all these topics and more, ready to enter into a management or more senior administrative roles such as:
Health services managers include people who supervise, direct, plan, and coordinate healthcare. Generalist manager positions supervise entire systems and facilities while specialist positions focus on the management of particular services or clinical departments.
The world of healthcare is changing fast and health services managers must navigate a complex environment with a growing focus on preventative care. The fast-paced nature of the industry is driven by healthcare facilities restructuring to meet new demands, ever-evolving healthcare delivery systems, and the ongoing pace of technological innovation. As an essential element of this environment, managers are responsible for improving the efficiency and quality of healthcare delivery as well as developing strategies and policies to optimize the efficiency of healthcare delivery.
In large facilities, the top administrator generally works with several assistant administrators in order to assist with a wide variety of critical areas such as medical records, surgery, health information, nursing, therapy, and billing. In smaller facilities, top administrators often perform a variety of functions themselves with some administrative support.
The three credit practicum portion of the graduate curriculum gives you the opportunity to put what you've learned into practice in real-world situations with support and supervision from faculty and your preceptor.
One of the most important benefits of a graduate education in Health Services Administration at D'Youville is that we have a long and successful history of building relationships with regional health providers and other health-related businesses. These relationships allow us to provide you with a seamless transition into the practicum portion of your degree and the confidence that comes from knowing that your experience will be a valuable part of your education.
Kaleida Health Systems
Managed Care Organizations
Required Core Courses:
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This course brings together students with a wide range of backgrounds and experiences
as consumers,providers within health care organizations and policy makers to critically
examine the organizational and management concepts that influence planning and decision
making. The emphasis is on studying the various forms of health organizations as well
as administrative behaviors used in adaptation and policy development.
The course will present the design of programs for the maximizing of employee and
institutional contributions in the health care service area. The course will address
the grouping of professionals,paraprofessionals and skilled and non-skilled workers
into an efficient and effective work group. The course will review labor relations
and union organizations in the health care area and review legal aspects of personnel
This course is designed to introduce the learner to a broad range of concepts and
skills involved in planning, budgeting and controlling in health care organizations.
The emphasis in this course is on managerial as opposed to financial accounting and
on issues carried out at the department or organizational level rather than the system
level. This course is required for the long-term care certificate.
This course builds on previous HSA core courses to prepare the learner to help position
and financially manage a health care organization. Application of concepts of financial
management within health care organizations, including financial planning principles,
reimbursement procedures, government regulations, analysis of financial statements
and principles of financial planning. The strategic planning process and principles
of marketing are covered. Emphasis is placed on issues related to integrated health
systems and managing the health of populations.
This course addresses legal and ethical issues frequently encountered by health care
managers. Topics include the constitutional basis for government support of health
care services and constraints that law and regulation impose on the health care industry.
Bioethical theory, policy formulation and decision making in the professional setting
are also included. Specific problems discussed include such issues as the right to
health care, allocation of scarce resources, human experimentation, choices regarding
death, liability of health care providers and governing board and medical and health
care staff responsibilities.
The course has an emphasis on the application and interpretation of statistical tests
commonly employed in epidemiologic and health services research. This course will
emphasize statistical concepts and the application of statistical methods to test
hypothesis in data sets. Topics include descriptive statistics, probability distributions,point
and confidence interval estimation, hypothesis testing for means,proportions, elementary
non-parametric techniques, tests for categorical data,ANOVA,correlations and introduction
to regression methods. Students will be introduced to SPSS in weekly laboratory sessions
to learn how to import and manipulate data sets and perform data analysis using statistical
methods covered in the course.
This course is designed specifically for managers in health care organizations who
want to develop knowledge and skills in planning, measurement and communicating the
performance of their organization. This course is targeted to those students who desire
a master’s degree in health services administration and have achieved the level of
knowledge and skill associated with understanding the structure and function of health
care systems as well as basics in measurement as applied to planning, budgeting and
controlling within organizations. Students will learn how to respond to the convergence
of forces driving the study of the performance of health care systems today. The emphasis
is on how to assess the performance of processes and outcomes of health care delivery
systems and what to assess.Students will learn how to design, implement and evaluate
the performance of their organization as well as how to contribute to and use uniform
This course introduces the learner to descriptive and exploratory health care economics
including the operation of health care markets, supply and demand issues in health
care, market competition, market power, and reform in the health care market. The
public policy making process in the United States will be explored on a national and
state level, along with health policy reform, current significant policy issues, development
of the U.S. health care system, and comparison with health care systems in other industrialized
countries. Participants in the course track and analyze public policy issues and explore
major health policy references and sites.
This course provides a review of clinical information,administrative information and
decision support information systems. Emphasis is placed on decision support,specifically
information and analytic tools to support managerial decision-making.
Epidemiology is the student of the distribution and determinants of disease in human
populations. Managerial epidemiology is the application of the principles and tools
of epidemiology to the practice of management. This course will introduce students
to the basic principles of epidemiology and demonstrate how these principles may be
applied to the various functions of health services administrators/managers, such
as planning, staffing, organizing, directing and controlling. Through these principles
students will learn how measurement of health-related outcomes and delivery of health
services is a critical component of each of these functions.
This course provides the opportunity for the application of theories and principles
of classroom learning in an area of the health care system. There is a requirement
of three credit-hours (120 clock hours) of field work under the supervision of a qualified
preceptor and program faculty. Students meet as a group periodically during the semester.
Attendance at these integrative seminars and completion of practicum objectives is
Required Research Component:
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This course reviews and critically analyzes components of research design, including
collection of data. Emphasis is placed on the professional as producer and consumer
of research. Course is only available to Long Term Care certificate students.
Students will identify a research topic of interest, delineate a research problem
in and develop a thesis proposal.
During this independent learning time, the student works directly with a faculty member who chairs the thesis committee. The student conducts a systematic investigation of the research problem with faculty guidance. Students register with their thesis director. Minimum of 3 credits.
Total minimum required for the M.S.: 42
* Students who need additional time to complete their thesis register for 1 credit.
Admission to the HSA master's degree program is based on the qualifications of each individual student. A GPA of 3.0 (equivalent to a B) or better is the minimum requirement for acceptance into the program. Students with a lower GPA may be considered for provisional acceptance into the program based upon personal and professional qualifications. In addition to the general admission requirements, applicants must present the following:
We welcome you to join us for an information session or meeting about our graduate programs. For dates and locations please learn more here.
Listen to students and faculty explain what makes a D'Youville education different and how small class sizes, hands-on learning, and a caring community help students succeed.